Advanced Certificate Mobile Payment Customer Journey Mapping
-- ViewingNowThe Advanced Certificate Mobile Payment Customer Journey Mapping course is a comprehensive program designed to equip learners with the essential skills needed to excel in the rapidly growing field of mobile payments. This course focuses on the customer journey mapping aspect, which is critical in understanding and optimizing the user experience in mobile payment systems.
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⢠Mobile Payment Landscape
⢠Importance of Customer Journey Mapping
⢠Stakeholder Identification and Analysis
⢠Mobile Payment User Segmentation
⢠Understanding User Goals and Motivations
⢠touchpoints and Channels in Mobile Payment Customer Journey
⢠Key Metrics in Mobile Payment Customer Journey Mapping
⢠Pain Points and Opportunities in Mobile Payment Customer Journey
⢠Designing Mobile Payment Customer Experience
⢠Measuring and Optimizing Mobile Payment Customer Journey
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