Certificate in Customer Engagement Ethics for Nonprofits
-- ViewingNowThe Certificate in Customer Engagement Ethics for Nonprofits is a crucial course designed to meet the growing industry demand for ethical practices in nonprofit customer engagement. This program emphasizes the importance of ethical decision-making, ensuring that nonprofit organizations maintain a strong reputation while fostering positive relationships with their stakeholders.
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GBP £ 140
GBP £ 202
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⢠Ethical Fundraising Practices: Understanding the importance of ethical fundraising, including donor privacy, truthful communications, and responsible use of funds.
⢠Codes of Ethics: Exploring the role of codes of ethics in nonprofit organizations, including their development, implementation, and enforcement.
⢠Conflict of Interest: Identifying and managing conflicts of interest, including disclosure requirements and procedures for addressing potential conflicts.
⢠Transparency and Accountability: Promoting transparency and accountability in nonprofit organizations, including financial reporting, governance, and stakeholder communications.
⢠Diversity, Equity, and Inclusion: Fostering diversity, equity, and inclusion in nonprofit organizations, including cultural competence, accessibility, and bias-free communication.
⢠Data Privacy and Security: Protecting donor and stakeholder data, including best practices for data collection, storage, and sharing.
⢠Stakeholder Engagement: Engaging stakeholders in ethical and responsible ways, including communication strategies, feedback mechanisms, and collaboration opportunities.
⢠Legal Compliance: Complying with relevant laws and regulations, including those related to fundraising, lobbying, and advocacy.
⢠Professional Conduct: Upholding professional conduct and ethical behavior in all aspects of nonprofit work, including leadership, management, and collaboration.
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