Global Certificate in UK Business Communication Skills
-- ViewingNowThe Global Certificate in UK Business Communication Skills course is a vital programme for those seeking to excel in the UK business world. This course addresses the specific communication skills necessary for success in UK business environments, including written and spoken communication, negotiation, and cultural awareness.
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⢠Business Writing Fundamentals: Understanding the basics of writing for business, including tone, style, and structure.
⢠Effective Email Communication: Learning how to craft clear, concise, and polite emails that get results.
⢠Presentations and Public Speaking: Developing skills in delivering effective presentations, including body language, vocal delivery, and visual aids.
⢠Meeting Management: Understanding how to run efficient and productive meetings, including agenda setting, time management, and follow-up.
⢠Cross-Cultural Communication: Learning how to communicate effectively with people from different cultural backgrounds, including understanding cultural nuances, avoiding stereotypes, and building rapport.
⢠Negotiation and Influence: Developing skills in negotiation and influence, including preparing for negotiations, active listening, and persuasive communication.
⢠Customer Service Communication: Learning how to communicate effectively with customers, including handling complaints, providing solutions, and building relationships.
⢠Report Writing: Developing skills in writing clear and concise reports, including analyzing data, presenting findings, and making recommendations.
⢠Social Media and Digital Communication: Understanding how to use social media and digital tools for business communication, including writing for different platforms, creating engaging content, and measuring success.
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