Global Certificate in Data Visualization: Future of Customer Service
-- ViewingNowThe Global Certificate in Data Visualization: Future of Customer Service is a crucial course designed to meet the growing industry demand for data-driven decision-making in customer service. This certificate course emphasizes the importance of data visualization in transforming raw data into actionable insights, enabling businesses to make informed decisions and improve customer experiences.
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⢠Introduction to Data Visualization & Future of Customer Service
⢠Understanding Customer Data: Primary & Secondary Sources
⢠Data Cleaning & Preparation for Visualization
⢠Choosing the Right Data Visualization Tools
⢠Creating Interactive Dashboards for Customer Insights
⢠Telling Stories with Data: Effective Data Visualization Techniques
⢠Data Visualization Ethics & Bias in Customer Service
⢠Applying Data Visualization for Customer Segmentation & Personalization
⢠Real-world Case Studies: Data Visualization in Customer Service
⢠Best Practices for Implementing Data Visualization in Customer Service
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