Global Certificate in Customer Segmentation & Retention
-- ViewingNowThe Global Certificate in Customer Segmentation & Retention is a comprehensive course designed to empower professionals with essential skills in customer analysis and retention. This program highlights the importance of understanding customer behavior, preferences, and needs, and teaches strategies to segment markets and retain customers effectively.
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⢠Customer Segmentation Fundamentals
⢠Target Market Identification
⢠Customer Data Analysis and Modeling
⢠Segmentation Strategies and Techniques
⢠Retention Marketing Basics
⢠Customer Lifetime Value (CLV) Analysis
⢠Personalization and Customization in Customer Retention
⢠Measuring and Tracking Customer Retention
⢠Customer Segmentation Case Studies and Best Practices
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