Professional Certificate in Customer Engagement Ethics and Corporate Social Responsibility
-- ViewingNowThe Professional Certificate in Customer Engagement Ethics and Corporate Social Responsibility is a crucial course that equips learners with the skills to navigate the complex world of business ethics and social responsibility. In today's interconnected world, customers demand transparency, ethical behavior, and social responsibility from the companies they support.
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⢠Unit 1: Introduction to Customer Engagement Ethics
⢠Unit 2: Corporate Social Responsibility (CSR) Overview
⢠Unit 3: Ethical Communication in Customer Engagement
⢠Unit 4: Data Privacy and Security in Customer Relations
⢠Unit 5: Responsible Marketing and Advertising Practices
⢠Unit 6: Building Trust and Transparency with Customers
⢠Unit 7: Stakeholder Engagement and Management
⢠Unit 8: Sustainable Business Practices and Ethics
⢠Unit 9: Addressing and Preventing Ethical Dilemmas
⢠Unit 10: Measuring and Reporting CSR Impact
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