Executive Development Programme in Immersive Service Marketing

Name: Executive Development Programme in Immersive Service Marketing
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The Executive Development Programme in Immersive Service Marketing is a certificate course designed to empower professionals with cutting-edge skills in service marketing. In today's experience-driven economy, this programme is of paramount importance as it teaches learners how to create and deliver immersive customer experiences that drive business growth.

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AboutThisCourse

With the increasing demand for service-oriented roles, this course is a perfect fit for marketing managers, customer experience specialists, and business leaders seeking to stay ahead in the industry. It equips learners with essential skills such as service design thinking, customer journey mapping, and immersive storytelling, enabling them to deliver exceptional service experiences that foster customer loyalty and advocacy. By leveraging immersive service marketing strategies, learners can drive innovation, improve customer satisfaction, and create a competitive advantage for their organisations. This course is a stepping stone for career advancement, providing learners with the tools and techniques to lead successful service marketing teams and strategies in the modern business landscape.

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CourseDetails

• Immersive Service Marketing Fundamentals
• Understanding Customer Experience (CX)
• Designing Immersive Service Experiences
• Leveraging Technology in Immersive Service Marketing
• Personalization and Segmentation Strategies
• Measuring Success in Immersive Service Marketing
• Building Customer Loyalty through Immersive Experiences
• Innovative Trends in Immersive Service Marketing
• Overcoming Challenges in Immersive Service Marketing

CareerPath

In the ever-evolving UK job market, the demand for professionals in the immersive service marketing sector is on the rise. This section showcases an engaging 3D pie chart that visually represents the current trends and opportunities in this growing field. Here's a closer look at the roles and their market shares, presented in a transparent and responsive format. 1. **Service Designer**: With 25% share, these professionals focus on creating and improving services to meet customer needs, often working on cross-functional teams and integrating technology to enhance customer experiences. 2. **UX/UI Designer**: These specialists, accounting for 30% of the market, are essential for designing user-friendly interfaces for immersive services, ensuring seamless interaction between users and technology. 3. **CX Manager**: A Customer Experience (CX) Manager, holding 20% of the sector's positions, is responsible for managing processes to optimize customer satisfaction, loyalty, and engagement. 4. **Service Analyst**: With 15% of the roles in this field, Service Analysts study data and trends to assess the strengths and weaknesses of immersive services, driving decision-making and improvements. 5. **Immersive Marketer**: Completing the list with 10% of the positions, Immersive Marketers develop and implement marketing strategies for immersive services, leveraging technology and creativity to connect with customers. The above statistics and roles reveal a thriving and dynamic industry with plenty of opportunities for professionals seeking to excel in immersive service marketing. By staying updated on these trends and refining the necessary skillsets, ambitious professionals can position themselves for success in this exciting field.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN IMMERSIVE SERVICE MARKETING

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London School of International Business (LSIB)

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05 May 2025

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