Certificate in Sales: Effective Questioning

Name: Certificate in Sales: Effective Questioning
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The Certificate in Sales: Effective Questioning is a comprehensive course designed to enhance your sales skills by focusing on effective questioning techniques. This course is crucial in today's competitive industry where businesses are constantly seeking innovative ways to engage customers and close deals.

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AboutThisCourse

With industry demand for skilled sales professionals at an all-time high, this course equips learners with essential skills to excel in their sales career. By mastering the art of effective questioning, learners will be able to identify customer needs, build rapport, and close deals more effectively. The course covers various topics including the importance of effective questioning, different types of questions, and how to structure a successful questioning strategy. Upon completion of this course, learners will have the necessary skills to stand out in the sales industry and advance their careers. They will be able to ask the right questions at the right time, leading to increased sales and customer satisfaction.

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CourseDetails

• Understanding Effective Questioning in Sales: An overview of the importance of asking the right questions to understand customer needs, build rapport, and close deals. • Open-Ended Questions: The power of open-ended questions in sales, and how to craft them effectively to gather information, uncover pain points, and encourage engagement. • Closed-Ended Questions: The role of closed-ended questions in sales, and how to use them to confirm information, clarify details, and guide the conversation. • Probing Questions: How to use probing questions to delve deeper into customer needs, pain points, and goals, and uncover hidden opportunities. • Hypothetical Questions: The use of hypothetical questions to challenge customer assumptions, uncover new possibilities, and create a sense of urgency. • Listening Skills: The crucial role of active listening in effective questioning, and techniques for improving listening skills to build rapport and uncover customer needs. • Objection Handling: How to use effective questioning to address customer objections, uncover underlying concerns, and overcome resistance. • Questioning Strategies for Different Sales Scenarios: Techniques for using effective questioning in different sales scenarios, such as consultative selling, solution selling, and product selling. • Building Rapport Through Effective Questioning: How to use effective questioning to build rapport, establish trust, and create a positive sales experience for the customer.

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BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN SALES: EFFECTIVE QUESTIONING

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London School of International Business (LSIB)

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05 May 2025

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