Certificate in Classifieds Sales: Creating a Positive Customer Experience

Name: Certificate in Classifieds Sales: Creating a Positive Customer Experience
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The Certificate in Classifieds Sales: Creating a Positive Customer Experience course is a vital program designed to equip learners with essential skills for success in classified sales. This course emphasizes the importance of providing a positive customer experience, a critical factor in building long-term customer relationships and driving sales growth in the classifieds industry.

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AboutThisCourse

With the rise of online marketplaces and classifieds platforms, the demand for skilled professionals in this field has never been higher. This course provides learners with the tools and techniques they need to excel in this competitive industry. Through hands-on training and practical exercises, learners will develop their communication, negotiation, and sales skills. They will also learn how to handle customer objections, manage customer relationships, and leverage data to drive sales success. By completing this course, learners will be well-positioned to advance their careers in classified sales, with the skills and knowledge they need to succeed in this fast-paced and dynamic industry.

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CourseDetails

• Understanding Classifieds Sales
• Importance of Customer Experience in Classifieds Sales
• Building Rapport with Customers
• Effective Communication Skills for Classifieds Sales
• Handling Customer Objections and Queries
• Upselling and Cross-Selling Techniques in Classifieds Sales
• After-Sales Service and Support
• Measuring Customer Satisfaction in Classifieds Sales
• Resolving Customer Complaints and Issues
• Continuous Improvement in Customer Experience for Classifieds Sales

CareerPath

The certified classifieds sales professional is an essential part of the UK's thriving advertising industry. This 3D pie chart reflects the latest job market trends for these professionals, highlighting the most in-demand roles in the sector. In the customer-centric world of classifieds sales, customer service representatives take the lead, accounting for 45% of the job opportunities. With their exceptional interpersonal skills, they ensure a positive experience for both clients and advertisers. Account managers follow closely, claiming 25% of the job market share. As trusted partners to clients, these professionals develop and maintain strong relationships, driving sales growth and ensuring customer satisfaction. Telemarketing specialists make up 15% of the landscape, leveraging their persuasive communication skills to generate leads and secure new business. Meanwhile, sales coordinators (10%) and advertising sales agents (5%) facilitate seamless processes and provide strategic insights to optimize sales efforts. This insightful visualization not only showcases the industry's demand for certified classifieds sales professionals but also emphasizes the diverse opportunities within this exciting field.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN CLASSIFIEDS SALES: CREATING A POSITIVE CUSTOMER EXPERIENCE

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London School of International Business (LSIB)

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05 May 2025

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