Professional Certificate in AI Design & Customer Journey Mapping

Name: Professional Certificate in AI Design & Customer Journey Mapping
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The Professional Certificate in AI Design & Customer Journey Mapping is a cutting-edge course that combines the power of artificial intelligence with customer experience design. This program is essential for professionals seeking to enhance their skills and stay competitive in today's technology-driven marketplace.

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AboutThisCourse

With the increasing demand for AI-powered solutions and personalized customer experiences, this course provides learners with the essential skills to meet industry needs. The curriculum covers AI technologies, design thinking, and customer journey mapping, equipping learners to create intelligent and user-friendly designs. By earning this certificate, learners demonstrate their commitment to staying at the forefront of AI innovation and customer experience design. This credential can lead to career advancement opportunities and increased earning potential, making it a valuable investment for professionals looking to grow in the field of AI design and customer journey mapping.

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CourseDetails

• Unit 1: Introduction to AI Design in Customer Journey Mapping
• Unit 2: Understanding Customer Personas and User Profiles
• Unit 3: Mapping Customer Journeys: From Awareness to Consideration
• Unit 4: Implementing AI Solutions for Enhanced Customer Experience
• Unit 5: Analyzing Customer Feedback with AI-Powered Tools
• Unit 6: AI Design Ethics and Data Privacy in Customer Journey Mapping
• Unit 7: Optimizing Customer Journey with AI-Driven Insights
• Unit 8: AI Design Trends in Customer Journey Mapping
• Unit 9: Designing Personalized Customer Experiences with AI
• Unit 10: Evaluating and Measuring AI-Driven Customer Journeys

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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PROFESSIONAL CERTIFICATE IN AI DESIGN & CUSTOMER JOURNEY MAPPING

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London School of International Business (LSIB)

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05 May 2025

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