Executive Development Programme in Support Service Excellence

Name: Executive Development Programme in Support Service Excellence
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The Executive Development Programme in Support Service Excellence is a certificate course designed to enhance the skills of professionals in support services. This program emphasizes the importance of exceptional service delivery in today's competitive business landscape.

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AboutThisCourse

With the increasing demand for quality support services, this course is crucial for career advancement. It equips learners with essential skills such as leadership, communication, problem-solving, and strategic thinking. The course also emphasizes the use of technology in service delivery, ensuring learners are up-to-date with the latest industry trends. Upon completion, learners will have a comprehensive understanding of support service excellence, enabling them to provide exceptional service, lead teams effectively, and drive business growth. This makes the course an excellent investment for professionals seeking to advance their careers in support services.

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CourseDetails

• Executive Development Programme in Support Service Excellence
• Understanding Support Services: An Overview
• Best Practices in Support Service Delivery
• Customer Service Skills for Support Service Professionals
• Quality Management in Support Services
• Utilizing Technology in Support Services
• Leadership and Management in Support Services
• Continuous Improvement and Innovation in Support Services
• Financial Management for Support Service Leaders
• Strategic Planning for Support Service Excellence

CareerPath

The Executive Development Programme in Support Service Excellence is designed to help professionals excel in essential support roles in the UK job market. This 3D pie chart highlights the percentage distribution of key roles in this area. 1. Customer Service Manager: With a 25% share, these professionals are essential for maintaining healthy customer relationships and ensuring high service standards. 2. Human Resources Manager: Representing 20%, HR managers play a crucial role in workforce optimization, compliance, and employee development. 3. Logistics Coordinator: These professionals, with a 15% share, are responsible for organizing transportation, warehousing, and supply chain management. 4. IT Support Specialist: Holding a 20% portion, IT support specialists ensure smooth day-to-day operations by providing technical assistance to users. 5. Admin & Facilities Manager: With a 20% share, these managers keep the workplace running efficiently by overseeing administrative tasks and facilities maintenance.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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EXECUTIVE DEVELOPMENT PROGRAMME IN SUPPORT SERVICE EXCELLENCE

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London School of International Business (LSIB)

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05 May 2025

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