Global Certificate in UX & Customer Experience Management

Name: Global Certificate in UX & Customer Experience Management
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The Global Certificate in UX & Customer Experience Management is a comprehensive course that equips learners with essential skills to create user-centered designs and enhance customer experiences. With the increasing industry demand for UX professionals, this course offers a valuable opportunity to stay ahead in the competitive job market.

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AboutThisCourse

This course covers critical topics such as user research, usability testing, information architecture, and user interface design, providing learners with a holistic understanding of UX principles and practices. By completing this course, learners will be able to design user-friendly digital products, optimize customer journeys, and improve overall customer satisfaction. In addition to theoretical knowledge, this course offers hands-on experience with industry-standard tools and techniques, enabling learners to apply their skills in real-world scenarios. By developing a strong portfolio of UX projects, learners can showcase their expertise to potential employers and advance their careers in UX and customer experience management.

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CourseDetails

• User Research and Understanding Users
• Design Thinking and Human-Centered Design
• Information Architecture and Interaction Design
• Usability Testing and Evaluation
• User Interface (UI) Design Principles and Patterns
• UX Strategy and Roadmapping
• Customer Journey Mapping and Experience Design
• Accessibility and Inclusive Design
• UX Metrics, Analytics and Optimization
• Collaboration with Agile Teams and Developers

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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GLOBAL CERTIFICATE IN UX & CUSTOMER EXPERIENCE MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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