Professional Certificate Mobile Customer Journey Design Thinking
-- ViewingNowThe Professional Certificate in Mobile Customer Journey Design Thinking is a crucial course in today's digital age. With the increasing reliance on mobile devices, understanding and optimizing the mobile customer journey is essential for businesses to thrive.
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โข User Research: Understanding the User
โข Empathy Map: Getting into the User's Shoes
โข Defining the Problem: Identifying Pain Points
โข Idea Generation: Brainstorming Solutions
โข Prototyping: Turning Ideas into Tangible Designs
โข User Testing: Validating Design Choices
โข Iterative Design: Improving the User Experience
โข Mobile Platform Considerations: Designing for iOS and Android
โข Measuring Success: Key Performance Indicators (KPIs) for Mobile Customer Journey Design
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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