Executive Development Programme Leading with Customer Advocacy

Name: Executive Development Programme Leading with Customer Advocacy
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The Executive Development Programme in Leading with Customer Advocacy is a certificate course designed to emphasize the importance of customer-centric leadership in today's business landscape. This program is in high demand as organizations recognize the need to prioritize customer experience to drive growth and success.

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AboutThisCourse

Through this course, learners will develop essential skills in customer advocacy, including empathy, communication, and data-driven decision-making. They will learn how to create customer-centric strategies, build strong relationships with customers, and drive innovation to meet their needs. By the end of the program, learners will have a deep understanding of the value of customer advocacy and be equipped with the skills to lead customer-centric initiatives in their organizations. This course is ideal for executives, managers, and leaders who want to drive customer-centric change in their organizations, build strong relationships with customers, and stay ahead of the competition. By completing this program, learners will demonstrate their commitment to customer advocacy and be well-positioned for career advancement in their field.

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CourseDetails

• Understanding Customer Advocacy
• The Role of Executive Leadership in Customer Advocacy
• Strategies for Building a Customer-Centric Culture
• Customer Experience Management and Advocacy
• Leveraging Data and Analytics in Customer Advocacy
• Effective Communication and Engagement with Customers
• Developing and Measuring Key Customer Advocacy Metrics
• Case Studies: Successful Customer Advocacy Programs
• Overcoming Challenges in Customer Advocacy
• Future Trends and Innovations in Customer Advocacy

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME LEADING WITH CUSTOMER ADVOCACY

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London School of International Business (LSIB)

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05 May 2025

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