Certificate in Customer Advocacy: ROI & Growth

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The Certificate in Customer Advocacy: ROI & Growth is a comprehensive course designed to equip learners with the essential skills required to excel in customer advocacy. This course highlights the importance of customer advocacy in driving business growth and increasing ROI.

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AboutThisCourse

In today's customer-centric world, there is a high demand for professionals who can prioritize customer needs, foster loyalty, and drive business success. This course is designed to meet that demand by providing learners with a deep understanding of customer advocacy and its impact on business growth. Through this course, learners will gain practical skills in customer engagement, communication, and analysis. They will also learn how to measure the ROI of customer advocacy initiatives and use that data to drive business growth. By the end of the course, learners will have the skills and knowledge needed to advance their careers in customer advocacy and drive business success.

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CourseDetails

• Understanding Customer Advocacy: Defining ROI & Growth
• Building Customer Advocacy Programs: Best Practices
• Metrics & KPIs in Customer Advocacy: Measuring ROI
• Customer Success & Advocacy: Achieving Growth
• Leveraging Customer Advocates for Brand Awareness & Growth
• Turning Customer Feedback into Advocacy: Driving ROI
• Customer Advocacy Tools & Technologies: Maximizing ROI & Growth
• Scaling Customer Advocacy Programs: Strategies for Growth
• Aligning Sales, Marketing, & Customer Success for Advocacy ROI
• Case Studies: Real-World Customer Advocacy ROI & Growth

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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CERTIFICATE IN CUSTOMER ADVOCACY: ROI & GROWTH
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London School of International Business (LSIB)
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05 May 2025
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