Certificate Customer Journey Mapping: Smarter Outcomes
-- ViewingNowThe Certificate Customer Journey Mapping: Smarter Outcomes course is a comprehensive program that focuses on the essential skills needed to understand and optimize the customer experience. This course is vital for professionals who want to gain a competitive edge in today's customer-centric marketplace.
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โข Customer Journey Mapping Fundamentals โข Customer Experience (CX) Principles โข Mapping Customer Touchpoints โข Understanding Customer Needs and Pain Points โข Analyzing Customer Data for Mapping โข Designing Smarter Customer Journeys โข Implementing Customer Journey Mapping Tools โข Measuring and Improving Customer Journey Mapping Outcomes โข Best Practices in Customer Journey Mapping
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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