Global Certificate AI-Powered Customer Engagement

Name: Global Certificate AI-Powered Customer Engagement
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The Global Certificate in AI-Powered Customer Engagement is a comprehensive course designed to equip learners with essential skills for career advancement in the rapidly evolving field of AI-powered customer engagement. This course emphasizes the importance of leveraging artificial intelligence to drive customer engagement, satisfaction, and loyalty.

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AboutThisCourse

In this course, students will gain hands-on experience with the latest AI-powered tools and techniques, including machine learning, natural language processing, and predictive analytics. They will learn how to design and implement AI-powered customer engagement strategies that drive business results and improve the customer experience. With a strong focus on real-world applications and case studies, this course is highly relevant to the needs of today's businesses. In fact, according to a recent report by MarketsandMarkets, the AI in customer service market is projected to grow from USD 724 million in 2020 to USD 2.8 billion by 2025, at a CAGR of 30.0% during the forecast period. By completing this course, learners will be well-positioned to take advantage of this growing trend and advance their careers in this exciting and dynamic field.

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CourseDetails

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Artificial Intelligence (AI) and Customer Engagement
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Understanding AI Technologies: Machine Learning, Deep Learning, and Natural Language Processing
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AI-Powered Customer Analytics: Data Mining, Predictive Modeling, and Personalization
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AI-Driven Chatbots and Virtual Assistants
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AI in Voice Assistant Technology: Amazon Alexa, Google Home, and Apple Siri
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AI for Email Marketing and Automation
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AI-Driven Social Media Analytics and Monitoring
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Ethical Considerations and Data Privacy in AI-Powered Customer Engagement
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Implementing AI-Powered Customer Engagement Solutions

CareerPath

This visually engaging and responsive 3D pie chart represents the job market trends for professionals with a Global Certificate in AI-Powered Customer Engagement in the UK. The primary roles displayed include AI Customer Service Specialist, AI Data Analyst, AI Content Curator, AI Marketing Coordinator, and AI UX Designer. The chart's transparent background and 3D effect are achieved using Google Charts' is3D option. The data is defined using the google.visualization.arrayToDataTable method, and the chart is rendered with the draw method. The chart width is set to 100% to adapt to all screen sizes, providing an optimal viewing experience for users.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE AI-POWERED CUSTOMER ENGAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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