Professional Certificate Customer Advocacy: Data Fundamentals
-- ViewingNowThe Professional Certificate in Customer Advocacy: Data Fundamentals is a course designed to equip learners with essential data analysis skills for career advancement. In today's data-driven world, the ability to interpret and apply data insights is crucial for any role that involves customer advocacy.
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โข Unit 1: Introduction to Customer Advocacy
โข Unit 2: Data Fundamentals for Customer Advocacy
โข Unit 3: Data Collection Methods
โข Unit 4: Data Analysis Techniques
โข Unit 5: Customer Advocacy Metrics and KPIs
โข Unit 6: Utilizing Data Visualization Tools
โข Unit 7: Data Storytelling for Customer Advocacy
โข Unit 8: Data Privacy and Security in Customer Advocacy
โข Unit 9: Best Practices for Data-Driven Customer Advocacy
โข Unit 10: Leveraging Data for Customer Success
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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