Certificate in Foundations of Healthcare Communication
-- ViewingNowThe Certificate in Foundations of Healthcare Communication is a comprehensive course designed to enhance communication skills in the healthcare industry. This program emphasizes the importance of effective patient-provider communication, which is vital for high-quality care and patient satisfaction.
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โข Introduction to Healthcare Communication: Understanding the importance of effective communication in the healthcare industry, different types of communication, and their impact on patient care. โข Patient-Centered Communication: Focusing on the patient's needs, values, and preferences, building rapport, and using empathy to improve patient satisfaction and adherence to treatment plans. โข Cultural Competence in Healthcare: Awareness of cultural differences, beliefs, and values, and their influence on healthcare communication and decision-making. โข Effective Listening and Feedback: Developing active listening skills, providing constructive feedback, and handling difficult conversations with patients, families, and colleagues. โข Healthcare Documentation and Record Keeping: Understanding the importance of accurate and complete documentation, legal and ethical considerations, and best practices for healthcare record keeping. โข Communication in Interdisciplinary Teams: Collaboration and communication among healthcare professionals, including team dynamics, leadership, and conflict resolution. โข Ethics and Professionalism in Healthcare Communication: Exploring ethical principles, professionalism, and boundaries in healthcare communication, including confidentiality, informed consent, and advocacy. โข Communication Skills for Telehealth: Adapting communication skills for virtual consultations, including technology, patient engagement, and safety considerations. โข Patient Education and Health Literacy: Developing effective patient education strategies, understanding health literacy, and promoting patient self-management and empowerment.
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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