Global Certificate in CRM for Efficiency Redefined

Name: Global Certificate in CRM for Efficiency Redefined
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The Global Certificate in CRM for Efficiency Redefined is a comprehensive course that equips learners with essential skills for effective Customer Relationship Management. This course is crucial in today's business landscape, where customer satisfaction and retention are paramount for success.

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AboutThisCourse

The course covers various aspects of CRM, including strategy, implementation, and optimization. It is designed to meet the industry's growing demand for CRM professionals who can drive efficiency, improve customer experiences, and contribute to business growth. By the end of this course, learners will have a deep understanding of CRM systems, processes, and best practices. They will be able to design and implement CRM strategies, manage customer data, analyze customer behavior, and use CRM tools to improve customer engagement and loyalty. This course is a valuable investment for anyone looking to advance their career in CRM or customer service.

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CourseDetails

• CRM Fundamentals & Best Practices
• Customer Segmentation & Profiling
• Data Management & Analytics in CRM
• Multi-Channel CRM Strategies
• Personalization & Customer Experience
• Sales Force Automation & CRM
• Mobile CRM & Social Media Integration
• CRM Performance Metrics & Evaluation
• Change Management & CRM Adoption

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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GLOBAL CERTIFICATE IN CRM FOR EFFICIENCY REDEFINED

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London School of International Business (LSIB)

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05 May 2025

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