Advanced Certificate E-commerce CRM: Strategic Implementation

Name: Advanced Certificate E-commerce CRM: Strategic Implementation
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The Advanced Certificate E-commerce CRM: Strategic Implementation course is a comprehensive program designed to empower learners with the skills needed to excel in the rapidly evolving world of e-commerce. This course highlights the importance of Customer Relationship Management (CRM) systems in enhancing customer engagement, increasing sales, and improving business performance.

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AboutThisCourse

In today's digital age, CRM skills are in high demand, with IBM reporting that CRM systems are used by over 90% of companies with more than 10 employees. By completing this course, learners will gain a deep understanding of CRM strategies, data analysis, and automation tools, making them highly attractive candidates for a range of roles in e-commerce and digital marketing. This course is an excellent opportunity for professionals seeking to advance their careers in e-commerce. By learning how to implement CRM systems strategically, learners will be able to drive growth, improve customer satisfaction, and gain a competitive edge in the industry.

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CourseDetails

• CRM
• E-commerce
• Strategic Implementation
• Customer Relationship Management
• Data Analysis and Interpretation
• CRM Strategy
• E-commerce CRM Integration
• Customer Segmentation and Targeting
• CRM Metrics and KPIs
• Customer Lifecycle Management

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE E-COMMERCE CRM: STRATEGIC IMPLEMENTATION

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London School of International Business (LSIB)

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05 May 2025

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