Executive Development Programme in Leading Ethical Customer Engagement in a Disrupted World

Name: Executive Development Programme in Leading Ethical Customer Engagement in a Disrupted World
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The Executive Development Programme in Leading Ethical Customer Engagement in a Disrupted World is a certificate course designed to address the evolving challenges in today's business landscape. This program emphasizes the importance of ethical customer engagement, particularly in a world disrupted by digital transformation, changing customer expectations, and increasing regulations.

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AboutThisCourse

With a strong focus on practical skills and real-world application, this course equips learners with the essential tools and techniques to navigate the complexities of ethical customer engagement. Learners will gain a deep understanding of the ethical considerations in customer engagement, develop strategies for building trust and loyalty, and learn how to lead and manage ethical engagement initiatives in their organizations. In an era where ethical business practices are increasingly important, this course is in high demand across industries. It provides learners with a competitive edge, enhancing their career advancement opportunities and enabling them to make a positive impact on their organizations and society as a whole.

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CourseDetails

• Understanding Ethical Leadership in Customer Engagement
• The Role of Ethics in Disrupted Business Environments
• Customer Engagement Strategies in a Digital World
• Balancing Profit and Ethics: A Holistic Approach
• Developing Ethical Customer Engagement Policies
• Implementing Ethical Customer Engagement Practices
• Measuring and Monitoring Ethical Customer Engagement
• Overcoming Ethical Challenges in Customer Engagement
• Building a Culture of Ethical Customer Engagement

CareerPath

In the ever-evolving world of business, leading ethical customer engagement is becoming increasingly crucial. Our Executive Development Programme is designed to equip professionals with the skills and knowledge needed to navigate this dynamic landscape. Let's take a closer look at some of the key roles in this field and their respective market trends in the UK. 1. **Customer Service Manager** - With the rise of digitalization and remote working, customer service managers are in high demand. They ensure that customer interactions are not only efficient but also ethical and respectful. The average salary for a customer service manager in the UK is around £32,000, with a projected job growth rate of 5% by 2025. 2. **Sales Manager** - Ethics play a vital role in sales, especially with the increasing focus on transparency and fairness. Sales managers are responsible for guiding their teams to meet sales targets while adhering to ethical standards. The average base salary for a sales manager in the UK is approximately £40,000, and the job market is expected to grow by 3% by 2025. 3. **Marketing Manager** - As data privacy becomes more important, marketing managers must develop strategies that respect customer rights and comply with regulations. The average salary for a marketing manager in the UK is around £40,000, and the job market is projected to grow by 7% by 2025. 4. **Data Analyst** - Data analysts are essential in understanding customer behavior and preferences, ensuring that businesses engage with their customers ethically. The average salary for a data analyst in the UK is around £28,000, and the job market is expected to grow by 11% by 2025. 5. **Compliance Officer** - Ethical customer engagement is impossible without strict adherence to regulations and guidelines. Compliance officers ensure that businesses' practices align with relevant laws and standards. The average salary for a compliance officer in the UK is around £45,000, and the job market is projected to grow by 8% by 2025. 6. **Legal Advisor** - Legal advisors are crucial in advising businesses on the legal implications of their customer engagement strategies. The average salary for a legal advisor in the UK is around £50,000, and the job market is expected to grow by 5% by 2025. By focusing on these roles, our Executive Development Programme aims to empower professionals to lead ethical customer engagement strategies in a disrupted world.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN LEADING ETHICAL CUSTOMER ENGAGEMENT IN A DISRUPTED WORLD

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London School of International Business (LSIB)

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05 May 2025

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