Global Certificate in Modern Service Management Practices

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The Global Certificate in Modern Service Management Practices is a comprehensive course designed to empower learners with the latest service management skills. In today's digital age, organizations increasingly demand professionals who can manage and deliver services efficiently and effectively.

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AboutThisCourse

This course is essential for those seeking to advance their careers in service management or looking to gain a solid understanding of modern service management practices. The course covers essential topics such as ITIL 4, Agile, Lean, DevOps, and modern service management tools and technologies. By completing this course, learners will gain a deep understanding of service management best practices, how to apply them in real-world situations, and how to use modern tools and technologies to deliver high-quality services. The Global Certificate in Modern Service Management Practices is recognized by top employers around the world, making it an excellent choice for anyone looking to advance their career in service management. With a focus on practical skills and real-world application, this course is an excellent investment in your professional development and career advancement.

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CourseDetails

• Modern Service Management Practices
• Service Strategy and Design
• Service Transition and Deployment
• Service Operation and Support
• Continual Service Improvement
• ITIL® Framework in Modern Service Management
• Customer Experience Management
• Digital Transformation and Service Automation
• Service Level Management and Metrics
• Value Stream Mapping and Optimization

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN MODERN SERVICE MANAGEMENT PRACTICES
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London School of International Business (LSIB)
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05 May 2025
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