Executive Development Programme Leading E-commerce & CRM Teams

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The Executive Development Programme in Leading E-commerce & CRM Teams is a certificate course designed to empower professionals with the necessary skills to excel in the digital commerce landscape. In an era where e-commerce has become a critical driver for business growth, this programme emphasizes the importance of Customer Relationship Management (CRM) in enhancing customer engagement and loyalty.

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AboutThisCourse

This course is essential for those seeking to advance their careers in e-commerce and CRM. It provides comprehensive training on strategizing, implementing, and managing e-commerce initiatives, as well as leveraging CRM tools to drive customer-centric decision-making. Learners will gain hands-on experience with the latest e-commerce platforms and CRM technologies, preparing them for the dynamic demands of the industry. By the end of the course, learners will be equipped with the essential skills to lead and manage e-commerce and CRM teams, enabling organizations to optimize their digital customer engagement strategies and achieve sustainable growth.

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CourseDetails

• E-commerce Fundamentals
• Understanding CRM (Customer Relationship Management)
• Leading E-commerce Teams
• CRM Strategy and Implementation
• E-commerce Trends and Innovations
• Data Analysis for E-commerce and CRM
• Customer Segmentation and Personalization
• Managing Customer Lifecycle
• Building a Data-Driven CRM Culture
• Change Management in E-commerce and CRM

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME LEADING E-COMMERCE & CRM TEAMS
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London School of International Business (LSIB)
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05 May 2025
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