Global Certificate in Sales: Client-Centric Sales
-- ViewingNowThe Global Certificate in Sales: Client-Centric Sales is a comprehensive course designed to empower sales professionals with the skills needed to excel in today's dynamic business environment. This course highlights the importance of a client-centric approach, which is critical for building long-lasting relationships and driving sales growth.
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โข Understanding Client-Centric Sales: This unit will focus on the importance of a client-centric approach in sales and how it can help build long-term relationships with clients.
โข Prospecting and Lead Generation: This unit will cover effective strategies for identifying and reaching out to potential clients, including lead generation techniques and qualifying leads.
โข Needs Assessment and Solution Building: This unit will teach learners how to assess a client's needs and build solutions that meet those needs, using a consultative sales approach.
โข Communication and Relationship Building: This unit will focus on effective communication strategies for building and maintaining strong relationships with clients, including active listening and empathy.
โข Objection Handling and Closing Techniques: This unit will cover common sales objections and how to handle them effectively, as well as proven closing techniques to increase sales success.
โข Sales Metrics and Performance Tracking: This unit will teach learners how to measure and track their sales performance using key metrics, and how to use data to improve their sales results.
โข Ethics and Compliance in Sales: This unit will cover ethical considerations and legal compliance in sales, including data privacy and anti-discrimination laws.
โข Sales Technology and Tools: This unit will explore various sales technology and tools, including customer relationship management (CRM) systems and sales automation software.
โข Cross-Cultural Sales and Negotiation: This unit will cover the nuances of selling and negotiating in a global marketplace, including cultural differences and communication styles.
Note: The above list is not exhaustive and can be modified or expanded based on the specific learning objectives of the course.
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