Certificate in IT Service Management and Process Improvement

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The Certificate in IT Service Management and Process Improvement is a comprehensive course designed to empower learners with essential skills in IT service management and continuous process improvement. This course is crucial in today's digital age, where businesses rely heavily on IT services for their operations.

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The course covers industry-standard frameworks such as ITIL 4 and ISO 20000, providing learners with a deep understanding of IT service management best practices. It also explores process improvement methodologies like Lean, Kaizen, and Six Sigma, enabling learners to drive efficiency and effectiveness in their organizations. By completing this course, learners will be able to demonstrate their ability to manage IT services, improve processes, and drive business value. This is a highly sought-after skill set in many industries, making this course an excellent choice for those seeking to advance their careers in IT service management or process improvement.

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โ€ข IT Service Management Fundamentals
โ€ข ITIL Foundation and Best Practices
โ€ข Incident, Problem, and Change Management
โ€ข Service Level Management and Continual Service Improvement
โ€ข IT Service Management Tools and Technologies
โ€ข Process Improvement Methodologies in IT Service Management
โ€ข IT Service Continuity and Disaster Recovery Planning
โ€ข IT Asset Management and Configuration Control
โ€ข Measuring and Evaluating IT Service Management Performance

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
CERTIFICATE IN IT SERVICE MANAGEMENT AND PROCESS IMPROVEMENT
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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