Certificate in Leading Through Conflict: Enhancing Communication
-- ViewingNowThe Certificate in Leading Through Conflict: Enhancing Communication is a comprehensive course designed to empower learners with the essential skills needed to navigate and resolve conflicts in the workplace effectively. This course highlights the importance of open communication, problem-solving, and emotional intelligence in leadership roles.
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โข Understanding Conflict: Types and Causes
โข Effective Communication in Conflict Situations
โข Conflict Resolution Strategies and Techniques
โข Negotiation and Mediation Skills for Leaders
โข Active Listening and Empathy in Conflict Management
โข Building and Maintaining Positive Relationships
โข Developing a Conflict Resolution Plan
โข Navigating Emotions in Conflict Situations
โข Creating a Culture of Constructive Conflict
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