Certificate in Retail Sales Mastery
-- ViewingNowThe Certificate in Retail Sales Mastery is a comprehensive course designed to empower learners with critical skills necessary to thrive in the retail industry. This program focuses on honing communication, product knowledge, and sales techniques that are integral to success in retail sales.
6,350+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Retail Sales Fundamentals: Understanding the retail sales landscape, sales techniques, and customer service skills. โข Product Knowledge: Learning about product selection, sourcing, and management for retail sales. โข Merchandising and Visual Display: Strategies for effective product presentation, inventory management, and store layout. โข Sales Metrics and Goal Setting: Measuring sales performance, analyzing sales data, and setting sales goals. โข Customer Relationship Management: Building customer loyalty, managing customer interactions, and using CRM tools. โข Cross-Selling and Upselling: Strategies for increasing sales by recommending complementary products or higher-priced alternatives. โข Handling Objections and Closing Sales: Techniques for overcoming customer objections and closing sales. โข Retail Sales Technology: Understanding and using technology for sales, inventory management, and customer engagement.
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