Professional Certificate Customer Retention: Impactful Strategies
-- ViewingNowThe Professional Certificate in Customer Retention: Impactful Strategies is a crucial course designed to equip learners with the skills necessary to excel in customer retention and loyalty. This program comes at a time when businesses increasingly recognize the importance of retaining customers, as it is 5 to 25 times more expensive to acquire a new customer than to keep an existing one.
4,450+
Students enrolled
GBP £ 140
GBP £ 202
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โข Understanding Customer Retention
โข Importance and Benefits of Customer Retention
โข Metrics for Measuring Customer Retention
โข Customer Lifetime Value (CLV)
โข Customer Segmentation and Retention Strategies
โข Improving Customer Experience for Retention
โข Effective Communication in Customer Retention
โข Leveraging Data and Analytics in Customer Retention
โข Creating a Customer-Centric Culture for Retention
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