Global Certificate Spill Response Communication Protocols: Crisis Management
-- ViewingNowThe Global Certificate in Spill Response Communication Protocols: Crisis Management course is a vital program that equips learners with essential skills for career advancement. In an era where environmental disasters can have severe consequences for businesses and communities, effective communication during a crisis is crucial.
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GBP £ 140
GBP £ 202
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โข Introduction to Spill Response Communication Protocols: Basics of spill response communication, importance of effective communication in a crisis situation.
โข Regulatory Framework: Overview of global and local regulations governing spill response communication, including legal and ethical considerations.
โข Stakeholder Engagement: Identifying key stakeholders, engaging with communities, building relationships and trust during a crisis.
โข Crisis Communication Planning: Developing a comprehensive crisis communication plan, including message maps, holding statements, and social media policies.
โข Media Relations: Working with the media during a crisis, including press conferences, interviews, and media monitoring.
โข Internal Communication: Ensuring effective internal communication during a crisis, including employee engagement, training, and cascading information.
โข Situation Assessment: Conducting situation assessments, including monitoring and analyzing information from various sources to inform communication strategies.
โข Message Development and Delivery: Developing and delivering clear, concise, and consistent messages to various audiences, using appropriate communication channels and tactics.
โข Crisis Resolution and Follow-up: Managing the resolution of a crisis, including post-crisis communication, lessons learned, and continuous improvement.
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