Professional Certificate in Customer Lifecycle Marketing
-- ViewingNowThe Professional Certificate in Customer Lifecycle Marketing is a comprehensive course designed to equip learners with essential skills for career advancement in marketing. This program focuses on the customer lifecycle, a critical aspect of marketing that involves understanding and influencing the customer's journey with a brand from initial contact to repeat business.
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โข Customer Lifecycle Marketing Foundations: Understanding the Customer Lifecycle, Key Metrics, and Best Practices
โข Customer Segmentation: Identifying Target Audiences, Data-Driven Segmentation, and Personalization Strategies
โข Acquisition & Onboarding: Effective Customer Acquisition Channels, Engagement, and Onboarding Techniques
โข Retention & Engagement: Strategies for Long-Term Customer Retention, Trigger-Based Marketing, and Enhancing Customer Experience
โข Customer Loyalty & Advocacy: Building Brand Loyalty, Measuring Customer Advocacy, and Implementing Referral Programs
โข Data-Driven Decision Making: Utilizing Analytics Tools, Analyzing Customer Data, and A/B Testing in Customer Marketing
โข Customer Marketing Technology: Overview of Customer Relationship Management (CRM) Systems, Marketing Automation, and AI in Customer Marketing
โข Privacy & Compliance: Understanding GDPR, CCPA, and Data Privacy Best Practices in Customer Marketing
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