Professional Certificate in Building Mindful Communication Skills

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The Professional Certificate in Building Mindful Communication Skills is a comprehensive course designed to enhance your communication abilities, fostering more productive and positive interactions in the workplace. This certificate program emphasizes the importance of mindful communication, which includes active listening, empathy, self-awareness, and clear expression of thoughts.

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In today's fast-paced and interconnected world, mastering mindful communication skills is more vital than ever. According to a recent survey by TalentLMS, 91% of employees believe that effective communication is crucial for career success. This course equips learners with essential skills to excel in their careers, build stronger professional relationships, and effectively navigate conflicts. Upon completion, learners will be better prepared to manage challenging conversations, improve their negotiation and collaboration abilities, and create inclusive and respectful work environments. Stand out in your industry by cultivating powerful, mindful communication skills.

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โ€ข Understanding Mindful Communication: This unit will cover the basics of mindful communication, including its definition, benefits, and importance in both personal and professional settings.
โ€ข Active Listening: This unit will focus on the concept of active listening, a crucial component of mindful communication. It will cover techniques such as paraphrasing, summarizing, and asking open-ended questions to improve listening skills.
โ€ข Nonverbal Communication: This unit will explore the role of nonverbal communication in building mindful communication skills. It will cover topics such as body language, facial expressions, and tone of voice.
โ€ข Empathy and Compassion: This unit will delve into the importance of empathy and compassion in mindful communication. It will cover techniques for cultivating empathy, such as perspective-taking and emotional intelligence.
โ€ข Assertiveness: This unit will focus on the concept of assertiveness, which is essential for effective communication. It will cover techniques for communicating assertively, such as setting boundaries and expressing needs.
โ€ข Conflict Resolution: This unit will cover the basics of conflict resolution, including techniques for managing conflicts in a mindful and effective manner.
โ€ข Mindful Speech: This unit will explore the concept of mindful speech, which involves choosing one's words carefully and speaking with intention. It will cover techniques for practicing mindful speech, such as pausing before speaking and avoiding gossip.
โ€ข Building Trust: This unit will focus on the importance of trust in building mindful communication skills. It will cover techniques for building trust, such as being reliable and transparent.
โ€ข Cultural Competence: This unit will explore the role of cultural competence in mindful communication. It will cover topics such as cultural humility, cultural intelligence, and cultural sensitivity.

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PROFESSIONAL CERTIFICATE IN BUILDING MINDFUL COMMUNICATION SKILLS
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London School of International Business (LSIB)
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05 May 2025
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