Global Certificate in Customer Journey Mapping for Loyalty
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โข Customer Journey Mapping
โข Understanding Customer Experience (CX)
โข Stakeholder Alignment and Collaboration
โข Touchpoints and Channels in Customer Journey
โข Mapping the Customer Journey
โข Analyzing Customer Journey Data
โข Designing Customer-Centric Strategies
โข Measuring and Optimizing Customer Loyalty
โข Creating a Customer Journey Map for Loyalty
โข Best Practices in Customer Journey Mapping for Loyalty
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