Masterclass Certificate Customer Analytics for SaaS
-- ViewingNowThe Masterclass Certificate in Customer Analytics for SaaS is a comprehensive course designed to empower learners with essential skills for career advancement in the SaaS industry. This course highlights the importance of customer analytics in making informed business decisions, reducing churn, and increasing revenue.
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โข Unit 1: Introduction to Customer Analytics for SaaS
โข Unit 2: Understanding Key Customer Analytics Metrics
โข Unit 3: Customer Segmentation for SaaS Businesses
โข Unit 4: Analyzing Customer Behavior in SaaS
โข Unit 5: Retention & Churn Analysis for SaaS
โข Unit 6: Lifetime Value (LTV) & Customer Acquisition Cost (CAC)
โข Unit 7: Predictive Analytics in SaaS Customer Engagement
โข Unit 8: Implementing a Data-Driven Customer Success Strategy
โข Unit 9: Leveraging Customer Analytics Tools for SaaS
โข Unit 10: Real-World Case Studies on SaaS Customer Analytics
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