Global Certificate in Data Visualization: Shaping the Future of CX

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The Global Certificate in Data Visualization: Shaping the Future of CX is a crucial course designed to meet the growing industry demand for data visualization expertise. This certificate course emphasizes the importance of data-driven decision-making and visual storytelling, equipping learners with essential skills to excel in their careers.

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In today's data-centric world, professionals who can translate complex data into actionable insights are highly sought after. This course covers a wide range of topics, including data storytelling, design principles, and various data visualization tools, empowering learners to communicate data effectively and engage their audiences. By completing this certificate course, learners demonstrate their commitment to staying ahead in the evolving field of data visualization. They will gain a competitive edge in the job market, open up new career opportunities, and be better positioned to deliver value to their organizations.

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โ€ข Data Visualization Fundamentals: Understanding the basics of data visualization, data storytelling, and design principles. โ€ข Data Analysis for CX: Analyzing customer experience (CX) data to identify trends, patterns, and opportunities for improvement. โ€ข Data Visualization Tools: Exploring popular data visualization tools like Tableau, Power BI, and Looker for creating interactive and engaging visualizations. โ€ข Dashboard Design for CX: Learning best practices for designing and building effective CX dashboards that provide actionable insights. โ€ข Data Storytelling for CX: Communicating insights effectively to stakeholders by crafting compelling narratives around CX data. โ€ข Data Visualization Ethics and Bias: Understanding the ethical considerations and potential biases in data visualization and how to avoid them. โ€ข Data Visualization for Mobile and Web: Designing and creating data visualizations that are optimized for mobile and web platforms. โ€ข Big Data Visualization: Visualizing large and complex datasets, including real-world use cases and best practices. โ€ข Visualizing Time-Series Data for CX: Learning how to visualize time-series data effectively to track CX trends and changes over time.

By mastering these units, learners will gain a comprehensive understanding of data visualization for CX and be able to apply their skills to real-world scenarios.

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The following data visualization represents the growth and significance of various roles in the data visualization landscape. The 3D pie chart, featuring a transparent background, underscores the increasing demand for professionals with skills in data storytelling, data analysis, and data engineering: 1. **Data Visualization Engineer**: With the rise of big data and machine learning, these professionals are in high demand, accounting for 25% of the market. They craft interactive, dynamic visualizations for complex datasets. 2. **Data Scientist**: Accounting for 40% of the market, data scientists leverage statistical techniques and machine learning to derive insights from datasets. 3. **BI Analyst**: These professionals, responsible for 15% of the market, focus on business intelligence, providing reports, dashboards, and insights to support strategic decision-making. 4. **Data Analyst**: Data analysts, accounting for 10% of the market, translate raw data into meaningful information, identifying patterns and trends to improve business performance. 5. **Data Journalist**: Filling the remaining 10% of the market, data journalists combine data analysis and storytelling, making data comprehensible and engaging for the general public. The growth of these roles demonstrates the increasing importance of data literacy and the power of data visualization to convey insights effectively.

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GLOBAL CERTIFICATE IN DATA VISUALIZATION: SHAPING THE FUTURE OF CX
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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