Professional Certificate in Retail: Holiday Sales Negotiation Skills
-- ViewingNowThe Professional Certificate in Retail: Holiday Sales Negotiation Skills is a crucial course designed to enhance your negotiation skills during the busy holiday season. With the retail industry's increasing demand for professionals who can effectively negotiate and close sales, this course is more important than ever.
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โข Unit 1: Introduction to Holiday Sales Negotiation
โข Unit 2: Understanding Retail Sales & Holiday Shopping Trends
โข Unit 3: Preparing for Effective Holiday Sales Negotiations
โข Unit 4: Building Rapport with Customers
โข Unit 5: Active Listening & Empathy in Sales Negotiations
โข Unit 6: Overcoming Objections & Closing Techniques
โข Unit 7: Leveraging Sales Data for Better Negotiation Strategies
โข Unit 8: Ethics & Professionalism in Retail Sales Negotiations
โข Unit 9: Handling Difficult Situations & Conflict Resolution
โข Unit 10: Follow-up & Customer Retention Strategies
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