Certificate in Sales: Effective Questioning
-- ViewingNowThe Certificate in Sales: Effective Questioning is a comprehensive course designed to enhance your sales skills by focusing on effective questioning techniques. This course is crucial in today's competitive industry where businesses are constantly seeking innovative ways to engage customers and close deals.
7,300+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Understanding Effective Questioning in Sales: An overview of the importance of asking the right questions to understand customer needs, build rapport, and close deals. โข Open-Ended Questions: The power of open-ended questions in sales, and how to craft them effectively to gather information, uncover pain points, and encourage engagement. โข Closed-Ended Questions: The role of closed-ended questions in sales, and how to use them to confirm information, clarify details, and guide the conversation. โข Probing Questions: How to use probing questions to delve deeper into customer needs, pain points, and goals, and uncover hidden opportunities. โข Hypothetical Questions: The use of hypothetical questions to challenge customer assumptions, uncover new possibilities, and create a sense of urgency. โข Listening Skills: The crucial role of active listening in effective questioning, and techniques for improving listening skills to build rapport and uncover customer needs. โข Objection Handling: How to use effective questioning to address customer objections, uncover underlying concerns, and overcome resistance. โข Questioning Strategies for Different Sales Scenarios: Techniques for using effective questioning in different sales scenarios, such as consultative selling, solution selling, and product selling. โข Building Rapport Through Effective Questioning: How to use effective questioning to build rapport, establish trust, and create a positive sales experience for the customer.
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