Executive Development Programme in Sales: Rapport & Influence Mastery

Name: Executive Development Programme in Sales: Rapport & Influence Mastery
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The Executive Development Programme in Sales: Rapport & Influence Mastery is a certificate course designed to empower sales professionals with advanced skills in building rapport, influencing customers, and driving sales growth. This program is crucial in today's competitive business landscape, where establishing strong relationships and exerting influence are key differentiators in sales success.

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About this course

With a focus on practical tools, techniques, and real-world case studies, this course equips learners with the essential skills needed to excel in their sales careers. The program covers critical topics such as effective communication, negotiation, emotional intelligence, and customer relationship management, all of which are vital for building trust, influencing decisions, and closing deals. By completing this course, sales professionals can enhance their credibility, improve their sales performance, and accelerate their career progression in the sales industry.

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Course Details

• Understanding Sales Psychology: This unit will cover the fundamental psychology behind sales, helping participants to understand the buyer's mindset and how to influence it effectively.

• Building Rapport: This unit will delve into the art of building rapport with clients, including body language, tone of voice, and effective communication strategies.

• Active Listening and Questioning: Participants will learn the importance of active listening and asking the right questions to understand customer needs and build trust.

• Persuasion and Influence Techniques: This unit will explore various persuasion and influence techniques, including the use of persuasive language, social proof, and reciprocity.

• Handling Objections and Closing Deals: Participants will learn how to handle common sales objections and close deals confidently and effectively.

• Negotiation Skills: This unit will cover advanced negotiation strategies, including win-win negotiation, anchoring, and the use of concessions.

• Building Long-Term Relationships: This unit will explore how to build long-term relationships with clients, including follow-up strategies, customer service, and loyalty programs.

• Sales Analytics and Metrics: Participants will learn how to track and analyze sales metrics, including conversion rates, sales cycle length, and customer lifetime value.

• Ethical Sales Practices: This unit will cover ethical sales practices, including transparency, honesty, and respect for the customer's needs and preferences.

Career Path

The Executive Development Programme in Sales: Rapport & Influence Mastery is designed to prepare professionals for a successful career in sales. This section highlights the job market trends in the UK, represented by a 3D pie chart created with Google Charts. The sales industry offers diverse roles, each requiring unique skillsets and experiences. The chart showcases the percentage distribution of the following sales roles in the UK: 1. **Sales Development Representative**: These professionals generate leads and schedule appointments for Account Executives. Their role demands strong communication, lead generation, and CRM management skills. 2. **Account Executive**: Account Executives manage relationships with existing clients and close new business deals. They need to excel in negotiation, consultative selling, and customer success management. 3. **Sales Manager**: Sales Managers lead sales teams and develop sales strategies. They must have strong leadership, coaching, and strategic planning skills. 4. **Sales Engineer**: Sales Engineers support the sales cycle by understanding the technical needs of prospects and providing solutions. They require both sales and engineering expertise. The 3D pie chart provides a comprehensive overview of these sales roles in the UK job market, emphasizing the need for professionals with diverse skills. This visual representation is responsive and adaptable to various screen sizes, allowing users to access the information on different devices with ease.

Entry Requirements

Basic understanding of the subject matter
Proficiency in English language
Computer and internet access
Basic computer skills
Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

Not accredited by a recognized body
Not regulated by an authorized institution
Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

EXECUTIVE DEVELOPMENT PROGRAMME IN SALES: RAPPORT & INFLUENCE MASTERY

is awarded to

Learner Name

who has completed a programme at

London School of International Business (LSIB)

Awarded on

05 May 2025

Blockchain Id: s-1-a-2-m-3-p-4-l-5-e

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