Executive Development Programme in Sales: Rapport & Influence Mastery
-- ViewingNowThe Executive Development Programme in Sales: Rapport & Influence Mastery is a certificate course designed to empower sales professionals with advanced skills in building rapport, influencing customers, and driving sales growth. This program is crucial in today's competitive business landscape, where establishing strong relationships and exerting influence are key differentiators in sales success.
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โข Understanding Sales Psychology: This unit will cover the fundamental psychology behind sales, helping participants to understand the buyer's mindset and how to influence it effectively.
โข Building Rapport: This unit will delve into the art of building rapport with clients, including body language, tone of voice, and effective communication strategies.
โข Active Listening and Questioning: Participants will learn the importance of active listening and asking the right questions to understand customer needs and build trust.
โข Persuasion and Influence Techniques: This unit will explore various persuasion and influence techniques, including the use of persuasive language, social proof, and reciprocity.
โข Handling Objections and Closing Deals: Participants will learn how to handle common sales objections and close deals confidently and effectively.
โข Negotiation Skills: This unit will cover advanced negotiation strategies, including win-win negotiation, anchoring, and the use of concessions.
โข Building Long-Term Relationships: This unit will explore how to build long-term relationships with clients, including follow-up strategies, customer service, and loyalty programs.
โข Sales Analytics and Metrics: Participants will learn how to track and analyze sales metrics, including conversion rates, sales cycle length, and customer lifetime value.
โข Ethical Sales Practices: This unit will cover ethical sales practices, including transparency, honesty, and respect for the customer's needs and preferences.
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