Executive Development Programme E-commerce CRM Strategy
-- viewing nowThe Executive Development Programme in E-commerce CRM Strategy equips learners with essential skills to excel in the rapidly growing e-commerce industry. This certificate course emphasizes the importance of Customer Relationship Management (CRM) strategies in boosting customer engagement, enhancing loyalty, and driving sales.
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Course Details
• CRM
• E-commerce
• Customer Relationship Management
• Data-driven CRM Strategy
• Customer Segmentation and Targeting
• Personalization in E-commerce CRM
• CRM Analytics and Metrics
• Multi-channel CRM in E-commerce
• Customer Lifetime Value (CLV)
• CRM Integration with Marketing Automation
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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