Executive Development Programme E-commerce CRM Strategy

Name: Executive Development Programme E-commerce CRM Strategy
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The Executive Development Programme in E-commerce CRM Strategy equips learners with essential skills to excel in the rapidly growing e-commerce industry. This certificate course emphasizes the importance of Customer Relationship Management (CRM) strategies in boosting customer engagement, enhancing loyalty, and driving sales.

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AboutThisCourse

With the ever-increasing demand for data-driven decision-making and personalized customer experiences, this programme is designed to help professionals harness the power of CRM platforms to meet customer needs and achieve business goals. By enrolling in this course, learners will gain a deep understanding of CRM strategy best practices, data analysis, and segmentation techniques, enabling them to optimize marketing efforts and improve overall customer satisfaction. Through real-world case studies and hands-on activities, learners will develop the skills required to design, implement, and manage effective CRM strategies, fostering long-term growth for their organizations and advancing their own careers in the e-commerce field.

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CourseDetails

• CRM
• E-commerce
• Customer Relationship Management
• Data-driven CRM Strategy
• Customer Segmentation and Targeting
• Personalization in E-commerce CRM
• CRM Analytics and Metrics
• Multi-channel CRM in E-commerce
• Customer Lifetime Value (CLV)
• CRM Integration with Marketing Automation

CareerPath

In the UK e-commerce market, the demand for professionals with CRM Strategy skills is on the rise, making up 25% of the job market trends. Data Analysis follows closely at 20%, with Digital Marketing at 18%. Project Management and Customer Service skills hold 15% and 12% of the market share, respectively. Having a comprehensive understanding of these trends can help aspiring professionals and businesses tailor their development strategies in the ever-evolving e-commerce landscape. With a transparent background and a 3D effect, this Google Charts pie chart provides a visually engaging representation of the current job market landscape.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME E-COMMERCE CRM STRATEGY

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London School of International Business (LSIB)

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05 May 2025

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