Advanced Certificate in Age-Friendly Business Communication
-- viewing nowThe Advanced Certificate in Age-Friendly Business Communication is a comprehensive course designed to empower professionals with the skills to communicate effectively in today's diverse and aging workforce. This course highlights the importance of age-friendly communication, promoting inclusivity, and fostering positive relationships in the workplace.
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Course Details
• Advanced Communication Skills > listening, empathy, assertiveness
• Age-Friendly Language > respectful, inclusive, non-discriminatory
• Adapting Communication for Age-Related Changes > sensory, cognitive, physical
• Technology in Age-Friendly Communication > digital tools, accessibility, social media
• Customer Service for Older Adults > patience, understanding, problem-solving
• Conflict Resolution in Age-Friendly Businesses > negotiation, compromise, collaboration
• Cultural Competence in Age-Friendly Communication > diversity, inclusion, sensitivity
• Marketing to Older Adults > age-specific messaging, segmentation, targeting
• Legal and Ethical Considerations in Age-Friendly Communication > privacy, confidentiality, informed consent
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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