Masterclass Certificate in Customer Service Data Storytelling
-- ViewingNowThe Masterclass Certificate in Customer Service Data Storytelling is a comprehensive course designed to equip learners with essential skills for career advancement in customer service. This program emphasizes the importance of data-driven decision-making and effective communication in customer service roles.
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โข Unit 1: Introduction to Customer Service Data Storytelling
โข Unit 2: Understanding Customer Service Metrics
โข Unit 3: Data Collection Techniques for Customer Service
โข Unit 4: Data Cleaning and Preparation
โข Unit 5: Analyzing Customer Service Data
โข Unit 6: Visualizing Customer Service Data
โข Unit 7: Creating Compelling Customer Service Narratives
โข Unit 8: Best Practices in Customer Service Data Storytelling
โข Unit 9: Case Studies in Customer Service Data Storytelling
โข Unit 10: Advanced Techniques in Customer Service Data Storytelling
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