Global Certificate in Mobile Journey Mapping for Retail
-- ViewingNowThe Global Certificate in Mobile Journey Mapping for Retail is a comprehensive course designed to equip learners with essential skills for career advancement in the retail industry. This course emphasizes the importance of understanding and optimizing mobile customer journeys to drive business growth and enhance customer satisfaction.
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GBP £ 140
GBP £ 202
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โข Mobile Journey Mapping Fundamentals
โข Understanding Customer Personas and Segments
โข Mobile User Experience (UX) Design Principles
โข Mobile Analytics and Data-driven Decision Making
โข Customer Touchpoints and Interaction Analysis
โข Mobile Technology Trends and Innovations
โข Mobile Journey Mapping Tools and Techniques
โข Designing Omnichannel Customer Journeys
โข Prototyping and User Testing in Mobile Journey Mapping
โข Implementing and Measuring Success of Mobile Journey Mapping
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