Global Certificate in Mobile Journey Mapping for Retail
-- ViewingNowThe Global Certificate in Mobile Journey Mapping for Retail is a comprehensive course designed to equip learners with essential skills for career advancement in the retail industry. This course emphasizes the importance of understanding and optimizing mobile customer journeys to drive business growth and enhance customer satisfaction.
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GBP £ 140
GBP £ 202
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⢠Mobile Journey Mapping Fundamentals
⢠Understanding Customer Personas and Segments
⢠Mobile User Experience (UX) Design Principles
⢠Mobile Analytics and Data-driven Decision Making
⢠Customer Touchpoints and Interaction Analysis
⢠Mobile Technology Trends and Innovations
⢠Mobile Journey Mapping Tools and Techniques
⢠Designing Omnichannel Customer Journeys
⢠Prototyping and User Testing in Mobile Journey Mapping
⢠Implementing and Measuring Success of Mobile Journey Mapping
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