Advanced Certificate in Media Relations: Managing Crises
-- ViewingNowThe Advanced Certificate in Media Relations: Managing Crises is a comprehensive course designed to prepare learners for handling complex media relations during crises. This certification emphasizes the importance of effective communication, reputation management, and strategic planning during critical situations.
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โข Crisis Communication Planning: Developing a comprehensive crisis communication plan to protect the organization's reputation during a crisis.
โข Media Training: Preparing spokespersons for media interviews, managing message delivery, and understanding the media landscape.
โข Social Media Management: Utilizing social media platforms for effective crisis communication, monitoring online conversations, and managing reputational risk.
โข Stakeholder Engagement: Building relationships with key stakeholders, managing their expectations, and addressing their concerns during a crisis.
โข Risk Assessment: Identifying and assessing potential crises, determining the organization's vulnerabilities, and implementing strategies to mitigate risks.
โข Message Development: Crafting clear, concise, and consistent messages to convey during a crisis.
โข Media Monitoring: Monitoring media coverage, identifying potential crises, and tracking the organization's reputation.
โข Post-Crisis Evaluation: Evaluating the effectiveness of the crisis communication plan, identifying areas for improvement, and implementing changes for future crises.
โข Legal and Ethical Considerations: Understanding legal and ethical implications of crisis communication, ensuring compliance with relevant laws and regulations, and promoting ethical communication practices.
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