Executive Development Programme in Account Management for Growth
-- ViewingNowThe Executive Development Programme in Account Management for Growth certificate course is a comprehensive program designed to equip learners with essential skills for career advancement in account management. This course emphasizes the importance of strategic decision-making, customer relationship management, and financial analysis in driving business growth.
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⢠Strategic Account Management: Understanding the importance of strategic account management in driving business growth and exploring best practices for managing key client relationships.
⢠Client Relationship Building: Learning the skills necessary to build and maintain strong, long-lasting client relationships, including communication, negotiation, and problem-solving techniques.
⢠Account Planning and Analysis: Analyzing client data and developing effective account plans to maximize revenue and growth potential.
⢠Sales and Revenue Forecasting: Understanding the principles of sales and revenue forecasting and how to use this information to inform account management strategies.
⢠Cross-Functional Collaboration: Collaborating effectively with other departments, such as marketing, finance, and operations, to deliver exceptional client service and drive business growth.
⢠Financial and Data Analysis: Analyzing financial data and using this information to make informed decisions about account management strategies.
⢠Leadership and Team Management: Developing the leadership and team management skills necessary to build and manage high-performing account management teams.
⢠Change Management: Understanding the principles of change management and how to successfully implement changes to account management strategies.
⢠Client Retention and Loyalty: Developing strategies to retain existing clients and build loyalty, including upselling and cross-selling opportunities.
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