Advanced Certificate in Enterprise Service Management
-- ViewingNowThe Advanced Certificate in Enterprise Service Management is a comprehensive course designed to equip learners with the essential skills required for career advancement in today's dynamic business environment. This course focuses on the practical application of service management principles to deliver high-quality services in any industry.
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⢠Advanced ITILŽ Concepts
⢠Service Strategy and Design Principles
⢠Service Transition Management
⢠Service Operation best practices
⢠Continual Service Improvement (CSI)
⢠Enterprise Service Management Tools and Technologies
⢠IT Governance and Compliance in ESM
⢠Business Relationship Management in ESM
⢠Real-world Enterprise Service Management Scenarios
⢠Capstone Project in Enterprise Service Management
Please note that ITILŽ is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo⢠is a trademark of AXELOS Limited.
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