Advanced Certificate in Enterprise Service Management

Name: Advanced Certificate in Enterprise Service Management
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The Advanced Certificate in Enterprise Service Management is a comprehensive course designed to equip learners with the essential skills required for career advancement in today's dynamic business environment. This course focuses on the practical application of service management principles to deliver high-quality services in any industry.

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AboutThisCourse

With the increasing demand for professionals who can streamline business processes and improve service delivery, this course is more relevant than ever. Learners will gain a deep understanding of ITIL 4, the latest framework for IT Service Management, and how to apply it to enhance business value. This course is essential for those looking to accelerate their careers as it provides learners with the skills to manage complex service relationships, align IT with business objectives, and implement best practices in service management. By the end of this course, learners will have the confidence and expertise to lead service management initiatives and drive business success.

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CourseDetails

• Advanced ITIL^® Concepts
• Service Strategy and Design Principles
• Service Transition Management
• Service Operation best practices
• Continual Service Improvement (CSI)
• Enterprise Service Management Tools and Technologies
• IT Governance and Compliance in ESM
• Business Relationship Management in ESM
• Real-world Enterprise Service Management Scenarios
• Capstone Project in Enterprise Service Management
Please note that ITIL^® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo^™ is a trademark of AXELOS Limited.

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE IN ENTERPRISE SERVICE MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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