Certificate in Supervision: Leading with Influence
-- ViewingNowThe Certificate in Supervision: Leading with Influence is a comprehensive course designed to empower aspiring and existing supervisors with the essential skills to drive success in their teams and organizations. This course highlights the importance of supervision in today's dynamic work environment, addressing industry demands for competent leaders capable of inspiring and managing high-performing teams.
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⢠Unit 1: Introduction to Supervision and Leadership – Understand the fundamentals of supervision and leadership, including the role of a supervisor, key leadership principles, and the importance of influence in effective supervision.
⢠Unit 2: Building and Developing Teams – Learn strategies for building and developing high-performing teams, including team dynamics, communication, and conflict resolution. Emphasize the significance of trust and collaboration in team settings.
⢠Unit 3: Emotional Intelligence for Supervisors – Explore the role of emotional intelligence in supervision, including self-awareness, self-regulation, motivation, empathy, and social skills. Discover how to leverage emotional intelligence to enhance leadership and interpersonal relationships.
⢠Unit 4: Communication and Active Listening — Master effective communication techniques, including active listening, assertiveness, and nonverbal communication. Understand how clear and concise communication can improve influence and build stronger relationships with team members.
⢠Unit 5: Giving and Receiving Feedback — Learn the art of giving and receiving constructive feedback, fostering a culture of continuous improvement and growth. Emphasize the value of feedback in developing trust and rapport with team members.
⢠Unit 6: Conflict Resolution and Negotiation — Develop skills in conflict resolution and negotiation, understanding the different stages of conflict and various negotiation strategies. Utilize these skills to maintain positive relationships and ensure a productive work environment.
⢠Unit 7: Change Management and Adaptability — Understand the importance of adaptability and change management in supervision. Learn how to lead teams through changes, manage resistance, and maintain engagement and motivation.
⢠Unit 8: Ethics and Professionalism in Supervision — Explore ethical considerations in supervision, including confidentiality, integrity, and accountability. Emphasize the significance of professionalism and adhering to industry standards and best practices.
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